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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The Thule Subterra Carry-On 40L is great for todays frequent travelers. Designed to comply with carry-on requirements for most airlines. You can carry the bag two ways: as a backpack or a shoulder bag, the straps neatly tuck away when not in use. Need to bring along your laptop, no worries the Subterra comes with a detachable laptop and tablet sleeve and features its own accessory organizer and PowerPocket to manage your assorted cables. Main compartment features a mesh divider, ideal to keep clean and dirty clothes separate, or separate your shoes. Designed with versatility and convenience this bag will make want to travel more frequent.
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