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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The well thought-out design of the Thule Crossover 32L Daypack makes it the perfect bag for college campuses, a casual work environment, or a long travel day. Water and abrasion resistant fabric are lightweight and durable for any environment. The back panel zip compartment is padded to hold your 15" laptop, your tablet, and has a slip pocket for magazines or notebooks. The main zippered compartment is extremely spacious with room for books, binders, gear, or clothing and has two stretch mesh pockets to hold small items. Have some glasses or electronics that you don't want to be crushed? Place them in the top heat-molded crush-proof safezone compartment for safe keeping, and secure the zipper shut with the stretch loop.
The front u-shaped zip pocket of the Thule Crossover 32L Daypack has multiple zipper and drop pockets for small accessories, pens, snacks, and chargers. The front slip pocket, which is secured by an aluminum clasp, holds newspapers and documents, while the side drop pocket is perfect for a water bottle or thermos. Strap the pack on using the padded, adjustable backpack harness with optional sternum strap, and wear it all day long without tiring thanks to the padded, breathable back panel.
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