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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Introducing a durable mid-sized backpack that will keep you super organized throughout your day at work, school, on a train or plane, or on the trail: the Thule Crossover 25L Daypack. This extremely versitile bag is made of lightweight water and abrasion resistant nylon and can be carried using the padded, adjustible backpack straps with breathable padded back panel and optional sternum strap. A top padded grab loop also provides a convenient carrying option. The main compartment has a padded 15" laptop compartment, padded tablet compartment, and plenty of room for a few books or binders and a jacket.
The front u-shaped organizational pocket of the Thule Crossover 25L Daypack has an extremely detailed organizational panel, with places for small electronics, pens and pencils, chargers, and other small accessories. Meanwhile, the heat-molded crush-free safezone pocket holds all of your fragile goods (like eyewear and personal electronics) and zips secure with a loop closure. Use the front vertical zip pocket for travel documents or snacks, and the side drop pocket to hold a waterbottle. Go anywhere confidently with the Crossover 25L Daypack by Thule.
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