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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
When carrying a tote with you, confidence in your bag is key. Nothing is worse then suffering a bag bottom fall out or a strap breakdown when you need it most. The Piel Leather Tote is a great for an everyday use bag, for your trips into town, or for a student to use for a day on campus. A hidden side pocket is great for items you need to reach quickly, the bag also has exterior metal feet along the bottom to keep the bag off dirty surfaces and looking great time and time again. Take advantage of this great offer with the Piel Leather Tote Bag and turn heads wherever you take this beautiful tote with you.
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