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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Reliability you can count on and style you can see, The Piel Leather Duffel bag is the great addition to any traveling luggage set you may have. Made from only 100% high quality cowhides, each bag has minor imperfections that you only get from true, authentic cowhides. Metal feet along the bottom of the bag will keep it looking great and away from dirty floors when resting, while the extra large main compartment is spacious enough for any trip you may be planning. Quality leather you only get from authentic cowhides, The Piel Leather Duffel is one bag that is sure to look great and work like a charm.
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