Luggage Repair Tips

*Luggage Base recommends that our customers use an authorized repair station to fix any repair problems that might arise. We do not take responsibility for any damages a consumer may cause by administering their own repairs*
Many problems require a luggage repair station to rectify the problem, but here are a few repairs most can perform from home
  • Metal zipper Stuck in the fabric - Rub a wax stick or candle along both sides of the zipper teeth to loosen the zipper without tearing the fabric. Go from a small tear to a quick fix in no time. 
  • Coil zipper (Common zippers used today) has separated - Most are self repairing. Forcefully push the zipper slide back to the very start position. If it easily separates every time you use the zipper, then use a pair of pliers on a wide setting and lightly squeeze both sides of the zipper pull. Do not clamp down on the tab or where the tab and slide connect. I repeat, DO NOT CLAMP DOWN ON THE TAB OR WHERE IT SLIDES TO CONNECT, THIS WILL CAUSE IRREPLACEABLE DAMAGE (View Image)
  • Hardside luggage is dented - Most dented hardside luggage is usually made of ABS and can be repaired. Manufacturers like Samsonite commonly use ABS in manufacturing luggage. Use a 1600 watt hair dryer to heat up the dented area. It takes approximately 15 minutes to adequately heat the suitcase with this process. Do not use a hammer. Once the ABS is sufficiently heated, it will reshape itself to the original position as it cools. The hair dryer technique also can be used to repair white stress marks.
  • Hardside luggage is cracked - ABS shells only - First follow the above step if it is also dented. Apply an ABS compound, found at your local hardware store, to the crack on both sides of the shell and let it sit, undisturbed for 12 hours unless otherwise directed. Repeat for added layers of strength.
  • Combination lock stuck - This is usually the result of the combination being changed by accident. There are two techniques: 1) Under good lighting, try to see the tumbler (the metal action underneath the wheel) by looking down the crack between the wheel and the lock casing. While turning the wheel, notice any flat area or notch. That will either be the number for that wheel or you may have to go 5 digits from that number. 2) This method uses the same technique, except that you use the corner of a thin piece of metal (like copper sheeting) down the crack to feel the tumbler. 3) All else fails, a set of bolt cutters should do the job
  • Wheels – While most wheel repairs must be done by an authorized repair station, there are some manufacturers who use consumer-friendly wheels that anyone can replace. Most Travelpro luggage uses a screw-and-bolt construction that allows the customer to replace a wheel using a normal screwdriver. Swiss Army brand Victorinox also uses this feature on their wheels but using a hex screwdriver or Allen wrench.
  • Handle system is difficult to operate - This is sometimes indicative of a serious issue, though not always. Try using WD-40 or Vaseline on the tubing of the handle system. If you notice rubbing or worn marks on the tubing, it may be slightly bent. Although not recommended, you may try to bend it back yourself**. Be very careful and work gently (better too little than too much). Bend too hard and you'll make the problem worse. Try to align the worn mark on the tubing to the entry point before putting pressure on the handle. Most handles will need to bend back and away from the case.



*When it doubt, send it out! Luggage Base recommends that all of our customers use an authorized repair station to fix any repair problems that might arise. We do not take responsibility for any damages a consumer may cause by administering their own repairs.