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Customer Care

Repairs and Warranty Service

Luggage Base carries some of the most respected luggage brands in the world. Luggage Base does not, however, perform repairs, provide warranty service or provide replacement parts of any kind. If you find that your luggage requires service, you will need to contact the manufacturer in order to locate an authorized parts or repair center nearest you. Repairs and service will be performed under the terms of the product warranty. If your bag is damaged by an airline, you should immediately file a damage claim with the airline. Most manufacturers' warranties do not cover abuse or mishandling. Feel free to contact us if you have any questions. You may also visit our Repair Tips section.

 

American Tourister
By Samsonite
800-262-8282
samsonite.com		 Atlantic
800-741-7471
atlanticluggage.com		 Ameribag
888-758-1636
ameribag.com
Delsey
800-558-3344
delsey.com		 Eagle Creek
800-874-1048
eaglecreek.com		 High Sierra
800-323-9590
hssc.com
JanSport
800-426-9227
jansport.com		 Kipling
866-798-0102 x6233
kipling-usa.com		 Piel Leather
800-347-PIEL
www.pielleather.com
Rick Steves

kivadesigns.com		 Samsonite
800-262-8282
samsonite.com		 Sherpani
720.214.2194
sherpani.com
Travelpro
800-741-7471
travelpro.com		 Wally Bags / Clemco
800-233-4545		 Victorinox / Swiss Army
888-658-0717
swissarmy.com
Winn International
800-292-9466
winnintl.com		 Zero Halliburton
866-929-9376
zerohalliburton.com		  
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