Does my package require a signature?
Orders over $100 will require an adult signatory to be present. If your order is less than $100 and there is a safe place to leave your package, the carrier may leave the package if no one is available at time of delivery. This decision is made by your local carrier and LuggageBase cannot be responsible for packages lost in transit. We will assist in filing a lost package claim with the carrier.
Order online with confidence with 256 bit SSL encryption security and TX daily monitoring, or call us at 805-929-8191 to order over the phone.
Customer Care Hours:
M-F 8:30 a.m. - 5:00 p.m. Pacific time
* Although we work tirelessly to get your order to you in time for Christmas, and 97% of the orders will, Luggage Base does not guarantee Christmas delivery on orders using ground or home delivery shipping options. If you need guaranteed shipping, please choose the appropriate expedited shipping method and call customer service for in stock availability at 805-929-8191.
Luggage Base will not be responsible for any delays due to Acts of God, labor actions, customs delays or other regulatory actions or similar circumstances. Customer supplied delivery address must be a complete and accurate business or residential street address. Someone must be available at the address designated for delivery on the expected date of delivery. We reserve the right in our sole discretion to modify or discontinue the Christmas Delivery commitment or to restrict its availability to any person, at any time, for any or no reason, and without prior notice or liability to you.
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