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Customer Care

Customer Care

We take great care of our customers, and want your shopping experience to be fun and hassle free. Use our Customer Care Tips to help find your order information or find out about our return policy. Have a question we didn't answer here? Contact us and let us know!

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Order Status
To view your order status, please login to Continue Reading
Shipping and Ordering
Shipping Most items ordered before 1 p.m. Pacific time are shipped... Continue Reading
Return Policy
Hassle-Free Returns... Continue Reading
Airline Carry-On Information
Here is a quick guide to carry-on... Continue Reading
Packing Tips
Secrets of Packing Luggage ... Continue Reading
Luggage Buying Tips
Buying Luggage Here... Continue Reading
Longevity Tips
Tips to make your luggage last longer... Continue Reading
Luggage Repair Tips
Many problems require a luggage repair station to rectify but here are a few repairs most... Continue Reading
Repairs and Warranty Service
Luggage Base carries some of the most respected... Continue Reading